What is the “Purchase” option all about?
If you are a paid Craftsy Member, you have immediate and ongoing access to nearly every Class, for as long as your Membership Account remains active. To access the Class videos, be sure you’re logged-in to your Account. The “Purchase” option is simply an alternative way for you to own a given Class, beyond your Membership term in Craftsy. When you “Purchase-to-Own” this Class, you can keep it for your personal collection, and can enjoy on-demand video access to this Class even if your Membership expires. You won’t lose access, and you’ll be able to enjoy your library of purchased content without any expiration or condition.
If I’m a paid Premium or Gold Member of Craftsy, do I need to purchase the Class to have access?
Absolutely not. As long as your Premium/Gold Membership account is up-to-date and active, access to nearly every Class on Craftsy is included with your Membership. To enjoy a Class, just be sure that you’re logged-in to your Account. Once you’re logged in, all Class video lessons are “open” for you to view. Simply click on any lesson video in the order you wish to view them.
How do I know what the Class covers?
Nearly every Class has a free “Class Preview” video clip. This will give you a flavor for the Class Instructor and the skills or project that you’ll learn in the Class. In addition, each Class Lesson has a brief written summary of its content, including the length of each Lesson video. Lastly, under the Bonus Materials tab, you can see what extra elements are included with the video Class – usually a printable PDF resource, or two, is included. You will get a good feel for the complete Class content by reviewing these various elements.
Do I have to be a Member of Craftsy to purchase a Class?
Absolutely not. Anyone can “Purchase-to-Own” a Class without the commitment of Premium Membership. If you’re not a Member, when you click on the “Get Class Access” button, you’ll be given a couple purchase options. One of those options is to purchase the Class on its own. You would then own the Class and have access to it in your Craftsy account permanently – weather you’re a Member or not. Do keep in mind, however, that as a benefit of Craftsy Membership, you would have access to all Classes on the Craftsy site as long as your Membership is valid.
How do I “Purchase-to-Own” a Class?
First you should decide that the Class is what you want. Review the Class Preview video, and the various written descriptions of the Class and each Lesson before you purchase-to-own, so you have a good understanding of the Class content. When you’re ready to purchase the Class, simply click the “Get Class Access” (or it may show “Purchase Option”) and proceed. You will be given the option to join as a Premium Member of Craftsy, giving you access to this and all other then-active Classes throughout the term of your Premium Membership, or to purchase this one Class only, which you would then have access to perpetually.
How do I access/view my Class?
If/when you are a Craftsy Premium or Gold Member, you will have access to all then-active Classes on Craftsy. In that case, you can simply visit any Class page and enjoy the videos (be sure you’re logged in to your Membership Account).
If you are not a paid Member of Craftsy, but have completed a “Purchase-to-Own” transaction, you can access/view your Class by going to the MY ACCOUNT section of Craftsy. Within your MY ACCOUNT, a section labeled “Classes” will appear, including a link to watch the videos of your Class and to access any Bonus Materials included. You can access your Class(es) as many times as you wish, and you’ll never lose access to your Account information. Just be sure to Log In for access to MY ACCOUNT.
Is there a limit on the times I can view my Class?
No. You can view any Class as many times as you want, whenever you want – as long as your Membership to Craftsy is valid and paid, or if you elected to “Purchase-to-Own” a Class.
Can I view a Class on my tablet device or mobile phone?
No problem. All newer-model smartphones or other mobile/tablet devices with an Internet connection are able to play the Class videos. Simply Log In to your Craftsy.com Account to view any Class if you’re a Craftsy Premium Member, or if you elected to “Purchase-to-Own” a Class.
How do I get access to the Bonus Materials for the Class?
Unless you are a Craftsy Premium Member, or until you purchase a Class, the Class Bonus Materials (any PDF download materials, etc.) will not be accessible. Once you join as a Member or purchase-to-own a Class, each individual bonus element is accessible by simply clicking on each item. You’ll find these elements within the “Bonus Materials” tab underneath your main Class viewer frame. As with the Class video, you can access the Bonus Materials as many times as you like – or you can print them out also.
How does the Class Discussion benefit work?
Once you become a Craftsy Premium Member, or purchase-to-own a Class, you’ll have the ability to post a question, comment, or tip in the Class Discussion area. You’ll find the Class Discussion tab directly below the Class video frame. This is not a “live chat,” but a subject matter expert may answer posted questions. The responses may not be from the actual Class Instructor. You’ll be able to see all Class participants’ questions and input to take part in this virtual dialogue among others who have viewed the Class and are willing to share tips, answers, or ideas.
Can I print out Class Bonus Materials?
For any Bonus Materials element that is a PDF Download, yes you can. Found within the Bonus Materials tab, directly below the Class video frame, just click on the icon/button for any of the extra Class elements you want, download the asset, and print with your local printer.
Are there any system requirements to view the Class video content?
Your Class video content is best enjoyed when viewed on a device manufactured in the past few years, with a good broadband Internet or WIFI connection (not dialup). We also highly recommend using the latest version of Firefox, Safari, Chrome, or Edge as your Internet Browser. The recommended screen resolution is 1024 x 768 or larger.
Can I get a refund if I don’t like the Class?
If your access to a Class is through Premium Membership in Craftsy, then there is no refund available on any specific Class. A refund on a Craftsy Premium Membership will be applied on a pro-rata basis, within the then-existing term of your Craftsy Premium Membership.
If you did “Purchase-to-Own” a given Class, yes we want to make you happy. Even though you will have been able to view all videos and download any Bonus Materials, we have a 100% money-back guarantee on any Class you purchase on an a la carte basis (Purchase-to-Own). This refund is available if you request it within 30 days of your Class purchase. Please direct any refund request to our Customer Service team, using the Contact Us information on Craftsy.com. In an attempt to avoid this situation, please review the Class Preview video and the various other written descriptions of the Class and each Lesson before you purchase, so you have a good understanding of the Class content.
Es muy interesante este tipo de tejido. Interesting
I’m more interested in crocheting. But Free works for me to figure out whether I want to subscribe or not.
enjoying the show, but how do I get to episode 2
Duh, I figured it out
I need to learn how to knit but these girls are fabulous
I want this class, because I like this :)
Needless to say that we love you. My sister Patricia and I (we´re from Sweden)have just launched our father’s invention ‘TWIZZTER’ which is a rotating yarn-holder which you simply carry on your arm or you can hang it on hook/lamp. It makes keeping control over your yarn so much easier!
We would be over the moon if you would let us send you a copy to try out and to have your feed-back. Should you want to work with us in one way or another (you decide how and what), then that would really be the cherry on the cake.
You can read more about Twizzter and ourselves on our website http://www.twizzter.com.
Hoping to hear from you! :D
With warm yarn-greeting
Christina and Patricia
TwizzterSizzters
http://www.twizzter.com
I absolutely love these girls! I don’t even know how to knit, so I’m anxious to learn. As soon as I learn, I want to continue to see and learn from them. I actually want to continue to see them UNTIL I learn anyway.
Cute
I would like to learn How to make socks both ways and also to make two at a time socks
You have the closed door
Looking for a cast on for the Scania knit shawl need help??
Looking for a cast on for the Scania knit shawl need help?? I have the pattern find it so confusing . It wants a 8 st cast on then follow pattern is I do this there are not enough st. Help
Would love to learn more as I just know the basics.was too busy in working at my job never had time for crafts I loved watching my grandma make sweaters for us she was an all rounder croche blankets for new born.alter old dresses and make them look classic.I too am looking forward to make at least one nice sweater for my grand children hope you all will help.thank you .
Love the ladies very interesting
Hi! I found the pattern for Fiesta Mittens, and would like to share with you guys.
https://www.ravelry.com/patterns/library/fiesta-mittens-220
Just learning to knit and crochet.
How can we get the patterns.
https://www.ravelry.com/patterns/library/laurelhurst-2
I’d love to know how to access the patterns & products…
Beginner
Looking for a cast on for the Scania knit shawl need help?? I have the pattern find it so confusing . It wants a 8 st cast on then follow pattern is I do this there are not enough st. Help
I love your off our needles blogs but I can’t see any links to the patterns and products you are referring to. I am watching Season 1 for the first time and I guess it was made a little time ago. I am viewing from the UK so I don’t know if affects access to product information. I have enjoyed the sessions so far and your warmth and interests really connects. Times are difficult right now across the world right now. and your podcasts are a little bit of happiness. I will be watching all and hope you continue to produce them. Thanks and I hope you are safe and well.
Hi Gwen, the sock knit-a-long is actually a free class. You can still get this free class, as far as I know, the instructions and patterns will be included.
Where can I find your classes
The music thing over top the voices, sounds like a phone tingling in background. No music needed!
I am a brand new client who has NEVER knitted before but thought i would try this out. I have no idea what to go out and purchase so please help!!! Thank you. I would like to start with just a basic scarf.
What a sweetheart Ann Budd is. Thanks for having her on.
how do i save classes to my account
Hello Rita,
Thank you for contacting us.
The Playlist feature will be added in the near future. I have attached a link you will find helpful on how to navigate the Craftsy site.
https://www.craftsy.com/faq/
If you have any other questions, please email or contact Customer Service at 888-891-7203.
Sincerely,
Lindsay
Craftsy
I created a secret Pinterest board and pinned classes I want to watch.
How fun to hear and see Lucy Neatby.
Was looking for information about the Fox Paw pattern and found “Off Our Needles” videos. What a great program! Are these episodes going to continue? Surely hope so.
Where is the pattern?
Search on YouTube for “Off Our Needles”; links to patterns are in the video notes.
Videos reference links located in the description to get the patterns, but there are no links. Can you please provide the links or documents?
How do I download courses?