Elegant Techniques for Flawless Cakes

Learn techniques for clean, consistent, elegant celebration cakes. Professional cake decorator Helen Mansey starts by revealing the importance of using ganache under fondant for a beautiful finish and sharp edges. And, discover how to expertly troubleshoot broken ganache. Then, learn the key to creating a perfect ganache shell and find out how to apply fondant smoothly to get razor-sharp edges. You won’t believe how professional your cakes will look! Next up, find out how to transfer any design onto your cake using an embosser. And, experiment with pressure piping and over-piping techniques to create custom messages on your cakes for meaningful results. Finally, learn how to create and attach delicate lace pieces to any cake, and make an elegant topper using pastillage.

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Yes, we do have a Shop where you can purchase classes to keep. Our Shop items are located under the Shop Tab.

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Every Class has a free Preview video you can watch, to give you a flavor of the Instructor and the skills or project that will be covered. In addition, the Overview tab includes a thorough written description of the Class. And finally, each Class Session has a brief written summary of the content in that Session, including the length of each Session video. You will get a good feel for the Class content by reviewing these resources.

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First you should decide that the Class is what you want. Review the Class Preview video and the various written descriptions of the Class and each Session before you purchase, so you have a good understanding of the Class content. When you’re ready to purchase and gain access to the Class, simply click the “Add to Cart” button, and proceed through the Checkout process.

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Do I have to take the Class right away?

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Is there a limit on the times I can view my Class?

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Can I view a Class on my tablet device or mobile phone?

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How do I get access to the Bonus Materials for the Class?

Until you purchase a Class, the Bonus material (any extra videos, download materials, etc.) will not be accessible. Once you purchase a Class, and go to view your Class, each individual Bonus element is accessible by simply clicking on each item. You’ll find the Bonus Materials directly below your main Class viewer frame. You can access the bonus materials as many times as you like and/or save them to your device.

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Once you purchase any Class, within the Class viewing page, you’ll have access to post a question, comment or tip in the Class Discussions. This is not a “live chat,” but Craftsy contributors will answer posted questions and provide tips regularly. You can also view other Class participants’ questions and input to take part in this virtual dialogue among others who have taken the Class and are willing to share tips, answers, or ideas.

Can I print out Class details?

For any Bonus Material that is a PDF Download, yes you can. Just click on the icon/button for the Bonus element you want and print with your local printer.

What are PDF downloads?

These are simply documents, plans, or written materials that are formatted in a way to print out and retain for reference. By simply clicking on the icon/link for any PDF Download that is included with a Class, you can print that document on your own printer or simply view the contents on your computer/mobile device.

Are there any system requirements to view the Class video content?

Your Class video content is best when viewed on a computer manufactured in the past couple of years with a good broadband Internet connection (not dialup). We also highly recommend using the latest version of Firefox, Safari, or Chrome as your Internet Browser, though recent versions of Internet Explorer will work as well. The recommended screen resolution is 1024 x 768 or larger.

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Can I get a refund if I don’t like the Class?

Because you’ll have full access to all the materials and content that is presented in the Class immediately, we can’t offer a refund after purchase. Please review the Class Preview video and the various written descriptions of the Class and each Session before you purchase, so you have a good understanding of the Class content.

How do I contact Craftsy?

If your question is about the Class content, please use the Contact Us Link – and you'll receive feedback from the Class Instructor. Even your fellow Class participants may jump in to offer tips and advice from their experience. If you have other questions or need help, you can email us at craftsy@program-director.net or call us toll-free, at 1-888-891-7203 . Customer Service Representatives will be available Monday-Friday, from 8:00 AM to 4:30 PM Central time, excluding normal holidays.