Creamy, Dreamy Custards: Techniques & Treats

Make crave-worthy custard from scratch with guidance from James Beard Award winner Gale Gand. First, get Gale’s tips for making egg-, starch- and gelatin-thickened custards. Then, transform each of your custards into versatile treats, including irresistible crème anglaise. Whip up stovetop custards with ease before using them to make whole-egg lemon curd, rich rice pudding and more. Discover the secrets to surprisingly simple crème brûlée, guaranteed to become a signature dish the first time it’s served. And, learn Gale’s tips for working with starch as you make pastry cream, vanilla pudding and even butterscotch pudding. Finally, take your custards to the oven to make French clafoutis and upside-down apple pancakes. Plus, add traditional Italian panna cotta and luscious raspberry Bavarian cream tarts to your repertoire, sure to be hits wherever they go.

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Yes, we do have a Shop where you can purchase classes to keep. Our Shop items are located under the Shop Tab.

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Every Class has a free Preview video you can watch, to give you a flavor of the Instructor and the skills or project that will be covered. In addition, the Overview tab includes a thorough written description of the Class. And finally, each Class Session has a brief written summary of the content in that Session, including the length of each Session video. You will get a good feel for the Class content by reviewing these resources.

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First you should decide that the Class is what you want. Review the Class Preview video and the various written descriptions of the Class and each Session before you purchase, so you have a good understanding of the Class content. When you’re ready to purchase and gain access to the Class, simply click the “Add to Cart” button, and proceed through the Checkout process.

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Is there a limit on the times I can view my Class?

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Can I view a Class on my tablet device or mobile phone?

No problem. Most newer-model smartphones or other mobile/tablet devices with an internet connection are able to play the Class videos. Simply Log In to Craftsy, and you can view any Class you’ve bought through the MY ACCOUNT section. Or, you can click on the “View Class” link within the email confirmation you’ll receive upon your purchase.

How do I get access to the Bonus Materials for the Class?

Until you purchase a Class, the Bonus material (any extra videos, download materials, etc.) will not be accessible. Once you purchase a Class, and go to view your Class, each individual Bonus element is accessible by simply clicking on each item. You’ll find the Bonus Materials directly below your main Class viewer frame. You can access the bonus materials as many times as you like and/or save them to your device.

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Once you purchase any Class, within the Class viewing page, you’ll have access to post a question, comment or tip in the Class Discussions. This is not a “live chat,” but Craftsy contributors will answer posted questions and provide tips regularly. You can also view other Class participants’ questions and input to take part in this virtual dialogue among others who have taken the Class and are willing to share tips, answers, or ideas.

Can I print out Class details?

For any Bonus Material that is a PDF Download, yes you can. Just click on the icon/button for the Bonus element you want and print with your local printer.

What are PDF downloads?

These are simply documents, plans, or written materials that are formatted in a way to print out and retain for reference. By simply clicking on the icon/link for any PDF Download that is included with a Class, you can print that document on your own printer or simply view the contents on your computer/mobile device.

Are there any system requirements to view the Class video content?

Your Class video content is best when viewed on a computer manufactured in the past couple of years with a good broadband Internet connection (not dialup). We also highly recommend using the latest version of Firefox, Safari, or Chrome as your Internet Browser, though recent versions of Internet Explorer will work as well. The recommended screen resolution is 1024 x 768 or larger.

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We need it to acknowledge your purchase of a Class, and send you a confirmation of your transaction. Also, to maintain your permanent access to the Class videos, you’ll need to Log In to craftsy.com. We guarantee that we will not share your email with any third parties. You may receive email updates from Craftsy from time to time, with details of new Classes and updates. You can easily unsubscribe when you receive any email.

Can I get a refund if I don’t like the Class?

Because you’ll have full access to all the materials and content that is presented in the Class immediately, we can’t offer a refund after purchase. Please review the Class Preview video and the various written descriptions of the Class and each Session before you purchase, so you have a good understanding of the Class content.

How do I contact Craftsy?

If your question is about the Class content, please use the Contact Us Link – and you'll receive feedback from the Class Instructor. Even your fellow Class participants may jump in to offer tips and advice from their experience. If you have other questions or need help, you can email us at craftsy@program-director.net or call us toll-free, at 1-888-891-7203 . Customer Service Representatives will be available Monday-Friday, from 8:00 AM to 4:30 PM Central time, excluding normal holidays.