The planners can be purchased and downloaded right away for immediate use. If you want a personalized planner, I expect your email at email@example.com. Just let me know the name you'd like for the planner personalization. Your personalized pdfs will be emailed to you in 24-72 hours! You may print as many copies as you need.I can't offer a refund once the files have been sent. If you preffer a different color, please let me know. I am always glad to help in any way I can. Please, do not resell or share these planners. BASIC SKILLS NECESSARY You need to know how to open a ZIP file, a PDF file and print. SIZING / FINISHED MEASUREMENTS The files are meant to be printed on 8 1/2 x 11 inch paper.