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from The Patchsmith
Just tried again and it went through this time. Thank you so much for attending to this matter. I can't wait to start making my mug rugs.... '-) roz
So glad it is sorted Roz. If I can help further in any way then please let me know.Enjoy the patternsAmanda
I am still unable to pay for this product. Please advise. Thank you. rhg
Hi, I have checked the download and payment of this pattern book and all appears in good order so I am unsure what the problem might be. I have sold this pattern book just a couple of hours ago and the payment went through without any problems. One option would be to purchase this item on Etsy and see if the payment goes through there. If it does then the problem might be with Craftsy and you can contact them on email@example.com. If the payment doesn't go through on Etsy then the problem may be with Paypal. Please email me on firstname.lastname@example.org so that I can help further. Kind regards, Amanda (aka The Patchsmith)
I have attempted to purchase this pattern many times and I cannot get it to go through paypal and it remains in my cart. I made another purchase and it went though but this pattern stayed in my cart. Please advise. Thank you.
Hi there, I am unsure of why this might be. Please could you email me on email@example.com so that I can help. If it is a problem with Craftsy then I will contact them to rectify the problem. Many thanksAmanda
I cannot download any of the projects I purchased. This is very upsetting since they are already paid for. They will just not download no matter what I do. Thank you.
Hi Diane,I am sorry to hear this. It is very unusual for there to be a problem downloading. I will email you separately but if it is all the patterns from various sellers then you might need to get in touch with Craftsy. I shall include all those details in the email.Kind regardsAmanda
Beautiful Mug Rugs!!! The patterns are so easy to use. The instructions are clear. I've made 3 so far and have 4 more to go for Christmas gifts for our school teachers. Thank you Patchsmith!!!
I am so glad you like them Andrea. A mug rug is such a good gift for a teacher - economical and quick yet personal. And remember, if I can help in any way, just send me an email at firstname.lastname@example.org.
This is a FABULOUS pattern e-book! Brilliant patterns and the best instructions. I also love the clickable links to each pattern on the index pages at the front of the book so you can click straight to the pattern you want to make, that's once you make up your mind as they are all so adorable.
Thank you Elly. I'm so glad you like the book.
Fantastic ideas! Easy to finish at such a busy time of the year.
Patchsmith, these are wonderful! So many cute little patterns all in one. The inclusion of helpful tips is going to be so helpful to folks! I'm impressed.
Thank you. It seems we are both planning ahead - me with my mug rugs and you with your wonderful Gingerbread Table Runner pattern - it is SOOOOO cute.
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